Employment experience
Seen media group
Media + Advertising
Senior account coordinator + account manager
August 2021 - February 2025
Los Angeles, CA
Prospected and cultivated new client leads through strategic outreach, sales calls, and in-person meetings alongside the Vice President of Sales.
Developed and maintained strong relationships with existing clients, ensuring long-term partnerships and repeat business.
Demonstrated a proactive and dedicated work ethic by consistently exceeding client expectations, providing exceptional service, and going the extra mile for both new and existing clients.
Assisting Vice President of Sales to meet and exceed sales targets by securing new business and maximizing opportunities with existing and new clients.
Managed and coordinated end-to-end campaign execution, ensuring seamless delivery from planning to completion.
Crafted and presented compelling proposals, negotiated contracts, and finalized deals using Salesforce.
Engaged with key industry players, including music promoters, record labels, and ad agencies, to support out-of-home advertising strategies.
Conceptualized and executed innovative marketing campaigns, including experiential activations, street teams, and guerrilla marketing tactics to generate brand awareness.
Conducted in-depth competitive analysis reports to provide market insights and strategic recommendations.
Maintained expert knowledge of Seen Media Group’s product offerings, ensuring clients received informed and tailored solutions.
Collaborated with production teams to oversee creative submissions, ensuring timely and accurate billboard installations.
Humanscale
Ergonomic Furniture
global account coordinator
October 2017 - July 2021
Toronto, Canada + Los Angeles, CA
Managed day-to-day relationships with account holders, ensuring client requirements were met with precision and efficiency.
Collaborated with sales representatives to drive high sales performance and maintain exceptional client relationships.
Oversaw order processing, ensuring all client orders were accurately entered into Humanscale’s order entry system, Infor.
Handled communication with carriers such as Fedex, DHL and UPS to ensure products shipped in a timely manner and delivered correctly and efficiently.
Maintained in-depth knowledge of client discount structures across various products to ensure accurate pricing and invoicing.
Handled high-volume email correspondence, serving as the primary point of contact for sales representatives and clients of up to 300 emails per day.
Led remote training sessions for the Ireland team and onboarded new staff on Humanscale’s order entry system, Infor.
Notably worked with Apple TV’s, “The Morning Show” set designer to assist in items and products for their set.
Earned 'Elite Employee' status within the first two months at Humanscale by maintaining 99.9%+ efficiency in e-commerce applications. Quickly promoted and designated as the ‘Coordinator Point of Contact’ for all training-related inquiries.
colliers international
Commercial Real Estate
facilities manager
October 2013 - April 2017
auckland, new zealand
Managed a diverse portfolio of Commercial, Industrial, Retail, and Residential properties across Auckland, New Zealand.
Conducted regular site visits and property inspections to assess conditions, identify maintenance needs, and ensure compliance.
Liaised with contractors, tenants, and on-site property managers to address building maintenance issues and implement necessary improvements.
Oversaw health and safety compliance, ensuring all properties adhered to regulations and best practices.
Managing and ensuring all HVAC, electrical, plumbing, security, and fire safety systems are performing efficiently and to code.
Assisted in preparing annual budgets for landlords, optimizing cost management and financial planning.
Ensured properties were well-maintained, meeting compliance requirements while enhancing building performance in a cost-effective manner.
Knowledge of building lease agreements, laws and contracts that fall under the Property Management and Real Estate umbrella.
Built and maintained relationships with contractors, providing entertainment, social gatherings and team-building activities regularly.
Granted the “Rising Star” award at the Colliers International end of year banquet, 2014.
education
california institute of the arts
Graphic Design
new zealand real estate institute
Real Estate Sales License
Property Management Diploma
new zealand institute of photography
Diploma in Photography
australian college qed
Diploma in Journalism
Additional roles include:
Shop floor sales associate (fashion/apparel)
Stock room assistant (fashion/apparel)
Garment steamer (fashion/apparel)
Camp Counselor (x3 summer aboard programs, based in NY state)
Customer Service Representative
Real Estate Leasing Assistant