Employment experience

Seen media group

Media + Advertising

Senior account coordinator + account manager

August 2021 - February 2025

Los Angeles, CA

  • Prospected and cultivated new client leads through strategic outreach, sales calls, and in-person meetings alongside the Vice President of Sales.

  • Developed and maintained strong relationships with existing clients, ensuring long-term partnerships and repeat business.

  • Demonstrated a proactive and dedicated work ethic by consistently exceeding client expectations, providing exceptional service, and going the extra mile for both new and existing clients.

  • Assisting Vice President of Sales to meet and exceed sales targets by securing new business and maximizing opportunities with existing and new clients.

  • Managed and coordinated end-to-end campaign execution, ensuring seamless delivery from planning to completion.

  • Crafted and presented compelling proposals, negotiated contracts, and finalized deals using Salesforce.

  • Engaged with key industry players, including music promoters, record labels, and ad agencies, to support out-of-home advertising strategies.

  • Conceptualized and executed innovative marketing campaigns, including experiential activations, street teams, and guerrilla marketing tactics to generate brand awareness.

  • Conducted in-depth competitive analysis reports to provide market insights and strategic recommendations.

  • Maintained expert knowledge of Seen Media Group’s product offerings, ensuring clients received informed and tailored solutions.

  • Collaborated with production teams to oversee creative submissions, ensuring timely and accurate billboard installations.

Humanscale

Ergonomic Furniture

global account coordinator

October 2017 - July 2021

Toronto, Canada + Los Angeles, CA

  • Managed day-to-day relationships with account holders, ensuring client requirements were met with precision and efficiency.

  • Collaborated with sales representatives to drive high sales performance and maintain exceptional client relationships.

  • Oversaw order processing, ensuring all client orders were accurately entered into Humanscale’s order entry system, Infor.

  • Handled communication with carriers such as Fedex, DHL and UPS to ensure products shipped in a timely manner and delivered correctly and efficiently.

  • Maintained in-depth knowledge of client discount structures across various products to ensure accurate pricing and invoicing.

  • Handled high-volume email correspondence, serving as the primary point of contact for sales representatives and clients of up to 300 emails per day.

  • Led remote training sessions for the Ireland team and onboarded new staff on Humanscale’s order entry system, Infor.

  • Notably worked with Apple TV’s, “The Morning Show” set designer to assist in items and products for their set.

  • Earned 'Elite Employee' status within the first two months at Humanscale by maintaining 99.9%+ efficiency in e-commerce applications. Quickly promoted and designated as the ‘Coordinator Point of Contact’ for all training-related inquiries.

colliers international

Commercial Real Estate

facilities manager

October 2013 - April 2017

auckland, new zealand

  • Managed a diverse portfolio of Commercial, Industrial, Retail, and Residential properties across Auckland, New Zealand.

  • Conducted regular site visits and property inspections to assess conditions, identify maintenance needs, and ensure compliance.

  • Liaised with contractors, tenants, and on-site property managers to address building maintenance issues and implement necessary improvements.

  • Oversaw health and safety compliance, ensuring all properties adhered to regulations and best practices.

  • Managing and ensuring all HVAC, electrical, plumbing, security, and fire safety systems are performing efficiently and to code.

  • Assisted in preparing annual budgets for landlords, optimizing cost management and financial planning.

  • Ensured properties were well-maintained, meeting compliance requirements while enhancing building performance in a cost-effective manner.

  • Knowledge of building lease agreements, laws and contracts that fall under the Property Management and Real Estate umbrella.

  • Built and maintained relationships with contractors, providing entertainment, social gatherings and team-building activities regularly.

  • Granted the “Rising Star” award at the Colliers International end of year banquet, 2014.

education

  • california institute of the arts

    Graphic Design

  • new zealand real estate institute

    Real Estate Sales License

    Property Management Diploma

  • new zealand institute of photography

    Diploma in Photography

  • australian college qed

    Diploma in Journalism

Additional roles include:

  • Shop floor sales associate (fashion/apparel)

  • Stock room assistant (fashion/apparel)

  • Garment steamer (fashion/apparel)

  • Camp Counselor (x3 summer aboard programs, based in NY state)

  • Customer Service Representative

  • Real Estate Leasing Assistant